Passport woes
I must rant today about renewing my passport while living overseas.
One of the real hassles now is that I not only have to worry about a passport, I have to worry about the associated work permit inside. I had wanted to renew my passport over the holidays, but my employer would not authorise the expense to renew the passport itself, and without the immigration attorney's support, I did not feel comfortable doing it myself in the US for fear that I might not be able to get back into the country.
So the day I came back to the UK, I sent my passport in to be renewed, in the hope I could get both it and my work permit transferred before having to leave for the US tomorrow.
Well, no such luck. I am flying out tomorrow to california, and I just received my passport today, at 4:35 p.m. The whole process is really irritating. You cannot go to the embassy itself to renew your passport. You can go there to get an emergency passport if you make an appointment, but otherwise you have to send your documents via mail or special courier service. After you have sent in your application, you can no longer apply for an emergency passport. The passport office itself is only open until 12:30 p.m. every day and if you try to call, they put you on perpetual hold til the phone finally disconnects you. The messenger service is equally un-user friendly - when you dial they give you three options - if you want to schedule a pickup, if you missed a delivery, and number 3, which gives you a recording and disconnects you. I did have better luck communicating with the embassy via email, though I have to say they were nonchalant about the whole thing.
The most irritating part was the fact I sent in the wrong size photos. Silly me, I just assumed that all passports are the same size so I never worried about measuring the actual dimensions. But no, I got a letter back that my photos were the wrong size and I had to rush down to get new pictures taken and send them special delivery back to the embassy. My cheeks are rosy in the photo from moving so quickly that day. The frustrating bit is that my head is actually the same size, it was just the physical dimensions of the photos were different - they were not 2 inches by 2 inches. Considering they scan them in to the computer now anyway, this seems ridiculous.
I guess I can't complain too much - a friend of mine had to renew his passport over the holidays in Greece and wound up picking it up on the way to the airport, 40 minutes before his flight. At least I got mine within 12 hours of departure.